How do I pay for the hydrogen I’ve refuelled my vehicle with?
In Germany, invoices are sent by post or email using H2.LIVE/CARD. If you don’t want to transfer the invoice amount each time, you can select ‘SEPA mandate’ in the card application form or subsequently request it by sending an email to firstname.lastname@example.org
. However, there is one exception: you will need a credit card to refuel at the station in Frankfurt-Höchst.
The station’s app/web details screen tells you how to pay at the various hydrogen filling stations outside Germany. But we are also happy to provide the information directly: simply write to us at email@example.com
. specifying the country.
If you wish to change your payment method or have any other questions, please contact us at firstname.lastname@example.org
and include your username.
Where will my invoice be sent?
The invoice is always sent to the address provided in the card application. If you have a question about a specific H2 invoice or wish to change your billing address, please send an email to email@example.com
Will I get a receipt directly at the hydrogen filling station?
Yes. You can request and retrieve a receipt from the card terminal during authorisation or after completing the refuelling process.
Do I have to enter the filling station shop to pay?
In Germany you do not
have to enter the filling station shop to pay. Payment for hydrogen is usually made by invoice directly via your H2.LIVE/CARD. For information in other countries please refer to the station details.
Can I view my fuel data?
Yes, but only if you are a private customer or if your company has approved this service for you. Then simply pull up the tab on the app or go directly to ‘My H2.LIVE
’ on the Internet and download your fuel data under ‘My refueling data’.
How much does hydrogen cost?
Hydrogen is billed in kilogrammes. The price for one kilogramme of hydrogen at all public H2 filling stations in Germany is €9.50 (gross). A fuel-cell vehicle consumes approx. one kilogramme of hydrogen, incurring fuel costs of €9.50, per 100 km. Thus, the fuel costs are comparable with those of an average petrol-powered car that consumes 7 litres per 100 km. (mileage of 14.3 km per litre; 33.6 miles per gallon)
When and how will green hydrogen become affordable?
By scaling but mainly by changing rules and regulations: With the Renewable Energy Sources Act (EEG) the legislator wanted to promote investments in wind power, solar and biomass plants. This has been successful.However, this law also stipulates a fixed remuneration for electricity that cannot be fed into the grid due to bottlenecks. This remuneration is refinanced by all consumers.
Electrolysers are regarded as end consumers and therefore have to pay the EEG levy, like all consumers. The Act therefore currently does not create any incentives for the sensible use of electricity that is not produced in line with demand, because the wind farmer, the photovoltaic operator or the biogas company receives compensation anyway. Moreover, the electricity for electrolysis becomes so expensive that it is not economically viable.
This is now to change within the framework of the National Hydrogen Strategy. It also prescribes the establishment of 5GW electrolysis capacity by 2030. This remuneration is refinanced by all consumers.
Since electrolysers are considered end consumers, they have to pay the EEG levy even if they store the electricity that can no longer be fed into the grid. The Act therefore currently does not create any incentives for the sensible use of electricity that is not generated in line with demand, because the wind farmer, the photovoltaic operator or the biogas company receives compensation anyway. Moreover, the electricity for electrolysis becomes so expensive that it is not economically viable.
This is now to change within the framework of the National Hydrogen Strategy. It also prescribes the establishment of 5GW electrolysis capacity by 2030.This now also results in a scaling.
When will fuel cell vehicles be affordable?
Costs will decrease mainly due to scaling. If the number of fuel cells or the number of cars built increases, the price of fuel cell cars will also decrease. Toyota and Hyundai have announced higher production volumes of up to 30,000 units/year from 2020/21 for the Mirai and NEXO models.
Will fuel cell vehicles also be promoted?
Yes, the acquisition of at least three fuel cell vehicles will be promoted within the framework of fleet subsidies in the National Hydrogen and Fuel Cell Technology Innovation Programme (nip) by the Federal Ministry of Transport (BMVI). Toyota and Hyundai also pass on the support outside of fleets, mainly in the form of leasing offers. The amount of the subsidy depends on the current call, but in the past it has amounted to up to 16,000 euros.