Data protection declaration

Thank you for visiting our website h2.live and your interest in our company.

The protection of your personal data, such as date of birth, name, telephone number, address etc., is an important concern for us.

The purpose of this privacy policy is to inform you about the processing of your personal data that we collect when you visit our website. Our data protection practice is in accordance with the legal regulations of the EU Data Protection Basic Regulation (DSGVO) and the Federal Data Protection Act (BDSG). The following data protection declaration serves to fulfil the information obligations resulting from the DSGVO. These can be found, for example, in Art. 13 and Art. 14 ff. DSGVO.

responsible person

The controller within the meaning of Art. 4 No. 7 DSGVO is the person who alone or jointly with others decides on the purposes and means of processing personal data.

With regard to our website, the responsible person is:

H2 MOBILITY Deutschland GmbH & Co KG
EUREF Campus 10-11
10829 Berlin
E-mail: contact@h2-mobility.de
Phone: +49 30 51 30 33 32 0

Contact details of the data protection officer

We have appointed a data protection officer pursuant to Art. 37 DSGVO. You can reach our data protection officer under the following contact details:

MKM Data Protection GmbH
Outer Sulzbacher Str. 124 a
90491 Nuremberg
E-mail: datenschutz@h2-mobility.de
website: http://www.mkm-partner.de/

provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the device (e.g. computer, mobile phone, tablet, etc.) that is accessed.

Which personal data is collected and to what extent is it processed?

(1) Information about the browser type and version used;
(2) The operating system of the retrieval device;
(3) Host name of the accessing computer;
(4) The IP address of the retrieval device;
(5) Date and time of access;
(6) Websites and resources (images, files, other page contents) that were called up on our website;
(7) Websites from which the user’s system reached our website (referrer tracking);
(8) notification whether the retrieval was successful;
(9) Volume of data transferred

This data is stored in the log files of our system. This data is not stored together with the personal data of a specific user, so that individual site visitors are not identified.

Legal basis for the processing of personal data

Art. 6 para. 1 lit. f DSGVO (legitimate interest). Our legitimate interest is to ensure that the purpose described below is achieved.

purpose of data processing

Temporary (automated) storage of data is necessary for the course of a website visit to enable delivery of the website. The storage and processing of personal data is also carried out to maintain the compatibility of our website for as many visitors as possible and to combat abuse and troubleshooting. For this purpose, it is necessary to log the technical data of the retrieving computer in order to be able to react as soon as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, the data serves us to optimise the website and to generally ensure the security of our information technology systems.

Duration of storage

The aforementioned technical data will be deleted as soon as they are no longer needed to ensure the compatibility of the website for all visitors, but no later than 3 months after our website has been accessed.

Possibility of objection and deletion

You may object to the processing at any time in accordance with Art. 21 DSGVO and request the deletion of data in accordance with Art. 17 DSGVO. Which rights you are entitled to and how to assert them can be found at the bottom of this data protection declaration.

Special functions of the website

Our site offers you various functions, during the use of which personal data is collected, processed and stored by us. In the following we explain what happens with these data:

comment function

  • Which personal data is collected and to what extent is it processed?

    The personal data you leave in your comment, such as the content of your comment, your name or pseudonym, your e-mail address, etc.

  • Legal basis for the processing of personal data

    Art. 6 para. 1 lit. a DSGVO (consent by means of a clear confirmatory act or conduct)

  • Purposes of data processing

    Acceptance and publication of your comment on our website.

  • Duration of storage

    Your comment will be saved and published for an unlimited period of time. We reserve the right to delete your comment without giving reasons and without prior or subsequent information.

  • cancellation and deletion option

    Upon your request we will delete your comments immediately. Please use the “delete function” or contact us for this purpose. The revocation and deletion options are based on the general regulations on the right of revocation and deletion under data protection law described below in this data protection declaration.

  • Requirement to provide personal data

    The use of the comment function is neither contractually nor legally required and is not necessary for the conclusion of a contract. The use of the comment function is voluntary. You are not obliged to write a comment on our site. If you want to leave a comment, you must fill in the fields marked as necessary. If you do not enter the necessary information, your comment cannot be published.

Login area / registration

  • scope of processing of personal data and personal data collected
    The registration and login data that you have entered or that you have received from us.

  • Legal basis for the processing of personal data

    Art. 6 para. 1 lit. b DSGVO (implementation of (pre)contractual measures)

  • Purposes of data processing

    On our website you have the possibility to use a separate login area. To enable us to check your authorization to use the protected area or the protected documents, you must enter your login data (e-mail or user name and password) in the corresponding form. If required, we can send you your login data or the option to reset your password by e-mail on request.

  • Duration of storage

    The collected data will be stored as long as you maintain a user account with us.

  • possibility of objection and deletion

    You may object to the processing at any time in accordance with Art. 21 DSGVO and request the deletion of data in accordance with Art. 17 DSGVO. Which rights you are entitled to and how to assert them can be found at the bottom of this data protection declaration.

  • Requirement to provide personal data

    The use of the login area on our site is contractually prescribed for the use of the protected area. The use of the content protected by the login area is not possible without entering personal data. If you wish to use our login area, you must fill in the fields marked as mandatory (user name and password). The entry of the data requires the existence of a user account. Registration is not possible if the data you have entered is incorrect. If the data you have entered is incorrect or not entered at all, the protected area cannot be used. However, the rest of the page can still be used without login.

Statistical analysis of the visits to this website – Webtracker

We collect, process and store the following data when you call up this website or individual files on the website: IP address, website from which the file was called up, name of the file, date and time of the call, amount of data transferred and report on the success of the call (so-called web log). We use this access data exclusively in a non-personalised form for the continuous improvement of our Internet offer and for statistical purposes. We also use the following web trackers to evaluate visits to this website:

  • Google Tag Manager

    • Which personal data is collected and to what extent is it processed?

      On our site we use the service of the company Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google Tag Manager). Google Tag Manager provides a technical platform to run and bundle other web services and web tracking programs using so-called “tags”. In this context, Google Tag Manager stores cookies on your computer and analyzes your surfing behavior (so-called “tracking”) if web tracking tools are executed by Google Tag Manager. This data sent by individual tags integrated in Google Tag Manager is combined, stored and processed by Google Tag Manager under a uniform user interface. All embedded tags are listed separately in this privacy policy. For more information about the privacy practices of the tools included with Google Tag Manager, please see the appropriate section of this privacy statement. When using our website with activated integration of Google Tag Manager tags, data such as your IP address and your user activities are transferred to servers of Google Ireland Limited and processed and stored outside the European Union, e.g. in the USA. The EU Commission has determined that an adequate level of data protection may exist in the USA if the data processing company has submitted to the US-EU Privacy Shield Agreement and the data export to the USA has been made permissible in this way. This is the case with Google Ireland Limited. With regard to the web services integrated via Google Tag Manager, the regulations in the respective section of this privacy policy apply. The tracking tools used in Google Tag Manager ensure that the IP address of Google Tag Manager is made anonymous prior to transmission by IP anonymizing the source code. Google Tag Manager only allows the anonymized collection of IP addresses (so-called IP-Masking).

    • Legal basis for the processing of personal data

      The legal basis for the data processing is, in accordance with Art. 6 Para. 1 lit. a DSGVO, your consent in our information banner regarding the use of cookies and web tracking (consent by clear confirming action or behaviour).

    • Purposes of data processing

      On our behalf, Google will use the information obtained using Google Tag Manager to evaluate your visit to this website, to compile reports on website activity and to provide us with further services related to website and Internet usage.

    • Duration of storage

      Google will store the data relevant for the function of Google Tag Manager for as long as it is necessary to fulfil the booked web service. The data collection and storage is anonymous. As far as there is a personal reference, the data will be deleted immediately, as long as they are not subject to any legal storage obligations. In any case, the deletion is carried out after expiry of the obligation to retain data.

    • possibility of objection and deletion

      You can prevent the collection and forwarding of personal data to Google (in particular your IP address) and the processing of this data by Google by deactivating the execution of script code in your browser, installing a script blocker in your browser or activating the “Do Not Track” setting of your browser. You can also prevent the collection of data generated by the Google cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link http://tools.google.com/dlpage/gaoptout?hl=en. The security and privacy policy of Google can be found at https://policies.google.com/privacy.

  • Google Analytics

      • scope of processing of personal data

        On our site we use the web tracking service of the company Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google Analytics). Google Analytics uses cookies within the framework of web tracking, which are stored on your computer and which enable an analysis of the use of our website and your surfing behaviour (so-called tracking). We carry out this analysis on the basis of the tracking service of Google Analytics in order to constantly optimise our Internet offer and make it more accessible. Within the scope of the use of our website, data, such as in particular your IP address and your user activities are transmitted to servers of the company Google Ireland Limited. We carry out this analysis on the basis of Google’s tracking service in order to constantly optimise our Internet offering and make it more accessible. We also require web tracking for security reasons. Through web tracking we can track whether third parties are attacking our website. With the information from the web tracker we can take effective countermeasures and protect the personal data processed by us from these cyber attacks. By activating IP-anonymisation within the Google-Analytics tracking code of this website, your IP-address is anonymised by Google-Analytics before transmission. This website uses a Google Analytics tracking code, which has been extended by the operator gat._anonymizeIp(); to allow only an anonymized recording of IP addresses (so-called IP-Masking).

    .

    • Legal basis for the processing of personal data

      The legal basis for the data processing is, in accordance with Art. 6 Para. 1 lit. a DSGVO, your consent in our information banner regarding the use of cookies and web tracking (consent by clear confirming action or behaviour).

    • Purposes of data processing

      On our behalf, Google will use this information to evaluate your visit to this website, to compile reports on website activities and to provide us with further services related to website and internet use. We also require web tracking for security reasons. Web tracking enables us to track whether third parties are attacking our website. With the information from the web tracker we can take effective countermeasures and protect the personal data processed by us from these cyber attacks.

    • Duration of storage

      Google will store the data relevant for the provision of web tracking for as long as it is necessary to fulfil the booked web service. The data collection and storage is anonymous. If there is any personal reference, the data will be deleted immediately, unless they are subject to any legal storage obligations. In any case, the deletion is carried out after expiry of the obligation to retain data.

    • possibilities for objection and cancellation

      You can prevent the collection and forwarding of personal data to Google (in particular your IP address) and the processing of this data by Google by deactivating the execution of script code in your browser or by activating the “Do Not Track” setting of your browser. You can also prevent the collection of the data generated by the Google cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link (http://tools.google.com/dlpage/gaoptout?hl=en) The security and privacy policy of Google can be found at https://policies.google.com/privacy?hl=en.

  • intercom

    On our website we use a web service of the company Intercom with headquarters in the USA. The service evaluates usage and movement data by you in the app. The purpose of the processing is to enable individual customer communication combined with the provision of information about current developments in the field of hydrogen cars and about our services. The legal basis for the data processing is Art. 6 para. 1 lit. f DSGVO. The legitimate interest lies in individualised customer communication with suitable offers and to avoid inappropriate or annoying content, increase customer satisfaction and company success. You can object to the collection and processing of your data by Intercom by sending a message to us or our data protection officer. The contact details are listed above.

Integration of external web services and processing of data outside the EU

On our website we use active contents from external providers, so-called web services. By calling up our website, these external providers may receive personal information about your visit to our website. It is possible that data may be processed outside the EU. You can prevent this by installing an appropriate browser plug-in or by deactivating the execution of scripts in your browser. This can lead to functional restrictions on Internet pages that you visit.

We use the following external web services:

  • Google Fonts

    On our website a web service of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereinafter: Google Fonts) is loaded. We use this data to ensure the full functionality of our website. In this context your browser may transmit personal data to Google Fonts. The legal basis for data processing is Art. 6 para. 1 lit. f DSGVO. The legitimate interest lies in an error-free functioning of the website. The data will be deleted as soon as the purpose for which they were collected has been fulfilled. Further information on the handling of the transferred data can be found in the data protection declaration of Google Fonts: https://policies.google.com/privacy

    You can prevent the collection and processing of your data by Google Fonts by deactivating the execution of script code in your browser or by installing a script blocker in your browser.

  • Google Maps

    • Which personal data is collected and to what extent is it processed?

      On our site we use the map service of the company Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google Maps). Google Maps is integrated on the website via the Google API to visualise location information and display it in the form of a map. To display the map, the processing of the IP address by Google Maps is technically necessary. The regulations in the respective section of this data protection declaration for Google Apis apply to the other web services integrated via Google Apis.

    • Legal basis for the processing of personal data

      Art. 6 lit. f DSGVO (legitimate interest). Our legitimate interest lies in being able to provide you with a visual representation of the usual presentation of location information on the Internet.

    • Purposes of data processing

      On our behalf, Google will use the information obtained via Google Maps to show you the map. With Google Maps you will find us faster and more accurate than with a mere non-interactive map.

    • Duration of storage

      Google will store the data relevant for the function of Google Maps for as long as it is necessary to fulfil the booked web service. The data collection and storage is anonymous. If there is any personal reference, the data will be deleted immediately, unless they are subject to any legal storage obligations. In any case, the deletion is carried out after expiry of the obligation to retain data.

    • possibility of objection and deletion

      You can prevent the collection and forwarding of personal data to Google (in particular your IP address) and the processing of this data by Google by deactivating the execution of script code in your browser, installing a script blocker in your browser or activating the “Do Not Track” setting of your browser. The security and privacy policy of Google can be found at https://policies.google.com/privacy.

    • joint processing

      We have entered into a joint processing agreement with Google in relation to Google Maps. You can find the content at https://privacy.google.com/intl/en/businesses/mapscontrollerterms/.

  • Google APIS

    On our website a web service of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereinafter: Google APIS) is loaded. We use this data to ensure the full functionality of our website. In this context your browser may transmit personal data to Google APIS. The legal basis for data processing is Art. 6 para. 1 lit. f DSGVO. The legitimate interest lies in an error-free functioning of the website. The data will be deleted as soon as the purpose for which they were collected has been fulfilled. Further information on the handling of the transferred data can be found in the Google APIS data protection declaration: https://policies.google.com/privacy

    You can prevent the collection and processing of your data by Google APIS by deactivating the execution of script code in your browser or by installing a script blocker in your browser.

  • Gstatic

    On our website a web service of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereinafter: Gstatic) is loaded. We use this data to ensure the full functionality of our website. In this context your browser may transmit personal data to Gstatic. Legal basis for the data processing is art. 6 para. 1 lit. f DSGVO. The legitimate interest consists in an error-free function of the website. The data will be deleted as soon as the purpose of their collection has been fulfilled. Further information about the handling of the transferred data can be found in the privacy policy of Gstatic: https://policies.google.com/privacy

    You can prevent the collection and processing of your data by Gstatic by deactivating the execution of script code in your browser or by installing a script blocker in your browser.

  • Vimeo

    A web service of the company Vimeo, Inc., 555 West 18th Street, 10011 New York, United States of America (hereinafter: Vimeo) is loaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Vimeo. The legal basis for data processing is Art. 6 Par. 1 lit. f DSGVO. The legitimate interest is to ensure that the website functions without errors. Vimeo, Inc. has certified itself in accordance with the EU-US Privacy Shield Agreement (see https://www.privacyshield.gov/list). Here you will find the link to the EU adequacy finding regarding the EU-US Privacy Shield: http://data.europa.eu/eli/dec_impl/2016/1250/oj. The data will be deleted as soon as the purpose for which they were collected has been fulfilled. For more information on the handling of the transferred data, please refer to the Vimeo privacy policy: https://vimeo.com/privacy

    You can prevent the collection and processing of your data by Vimeo by disabling the execution of script code in your browser or by installing a script blocker.

Information on the use of cookies

scope of processing of personal data

On various pages we integrate and use cookies to enable certain functions of our website and to integrate external web services. The so-called “cookies” are small text files that your browser can store on your access device. These text files contain a characteristic character string that uniquely identifies the browser when you return to our website. The process of saving a cookie file is also known as “setting a cookie”. Cookies can be set both by the website itself and by external web services.

Legal basis for the processing of personal data

Art. 6 para. 1 lit. f DSGVO (legitimate interest) or Art. 6 para. 1 lit. a or Art. 9 para. 1 lit. a DSGVO (consent).
The legal basis for this can be found in the cookie table listed later in this section.

In general, it applies that in the case of cookies that are collected on the basis of a legitimate interest, our legitimate interest is to ensure the functionality of our website and the services integrated on it (technically necessary cookies). It is also possible that the cookies increase their user-friendliness and enable a more individual approach. In this case we have weighed up your interests against ours.

With the help of cookie technology, we can only identify, analyse and track individual website visitors if the website visitor has consented to the use of the cookie in accordance with Art. 6 para. 1 lit. a DSGVO.

purpose of data processing

The cookies are set by our website or external web services in order to maintain the full functionality of our website, to improve the user-friendliness or to pursue the purpose stated with your consent. Cookie technology also enables us to recognize individual visitors by means of pseudonyms, e.g. an individual or random ID, so that we can offer more individual services. Details are shown in the following table.

Duration of storage

The cookies listed below are stored in your browser until they are deleted or, in the case of a session cookie, until the session has expired. Details are given in the table below:

cookie name Server Provider purpose legal basis Storage time type
_ga h2.live Google-Analytics This cookie assigns an ID to a user so that the web tracker can summarize the user’s actions under this ID. consent approx. 24 months Analytics
vuid vimeo.com Vimeo Collects data about the user’s visits to the website, such as which videos were viewed. consent approx. 24 months Analytics
muxData player.vimeo.com Vimeo This cookie is used in connection with the playback of videos. It remembers the last position of a played video, so that the site visitor can continue the video at the last position on his next visit. Einwilligung ca. 20 years comfort
CookieConsent h2.live Operator The cookie stores given consent of the site visitor Einwilligung ca. 12 months Configuration
CEEMES_0c297b0a0faef83fb2722867a90363a9 admin.h2.live Operator The cookie used assigns an SESSION-ID to the site visitor Configuration SESSION Configuration
language h2.live Operator The cookie used assigns a choosen language to the site visitor Einwilligung ca. 24 Stunden Configuration

possibility of objection, revocation of consent and deletion

You can set your browser according to your wishes so that the setting of cookies is generally prevented. You can then decide on a case-by-case basis whether to accept cookies or to accept cookies in principle. Cookies can be used for various purposes, e.g. to recognize that your access device is already connected to our website (permanent cookies) or to save last viewed offers (session cookies). If you have expressly given us permission to process your personal data, you can revoke this permission at any time. Please note that the legality of the processing carried out on the basis of the consent until revocation is not affected by this.

Data security and data protection, communication by e-mail

Your personal data is protected by technical and organisational measures during collection, storage and processing in such a way that it is not accessible to third parties. In the case of unencrypted communication by e-mail, we cannot guarantee complete data security on the transmission path to our IT systems, so that we recommend encrypted communication or by post in the case of information with a high need for confidentiality.

Claim for information and requests for correction – deletion & restriction of data – revocation of consent – right of objection

claim for information

You have the right to request confirmation as to whether we process personal data about you. If this is the case, you have the right to be informed of the information referred to in Art. 15 Paragraph 1 DSGVO, provided that the rights and freedoms of other persons are not affected (cf. Art. 15 Paragraph 4 DSGVO). We will also be pleased to provide you with a copy of the data.

claim for correction

In accordance with Art. 16 DSGVO, you have the right to have any personal data (e.g. address, name, etc.) that may have been incorrectly stored by us corrected at any time. You can also request at any time that the data stored with us be completed. A corresponding adjustment will be made immediately.

Right to deletion

In accordance with Art. 17 Para. 1 DSGVO, you have the right to request that we delete the personal data collected about you if

.

  • a legal obligation requires this or a survey pursuant to Art. 8 para. 1 DSGVO has taken place.

 

According to Art. 17 para. 3 DSGVO, this right does not exist if

Right to restrict processing

According to Art. 18 para. 1 DSGVO, you have the right in individual cases to demand the restriction of the processing of your personal data.
This is the case if

Right of withdrawal

If you have given us your express consent to process your personal data (Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO), you can revoke this consent at any time. Please note that the lawfulness of the processing carried out on the basis of the consent until revocation is not affected by this.

Right to object

In accordance with Art. 21 of the DPA, you have the right to object at any time to the processing of personal data concerning you which has been collected on the basis of Art. 6, Paragraph 1, Letter f (within the scope of a legitimate interest). You are only entitled to this right if there are special circumstances that speak against storage and processing.

How do I exercise my rights?
You can exercise your rights at any time by contacting the contact details below:

H2 MOBILITY Germany GmbH & Co. KG
EUREF Campus 10-11
10829 Berlin
E-mail: contact@h2-mobility.de
Phone: +49 30 51 30 33 32 0

right to data transferability

In accordance with Art. 20 DSGVO, you have a right to the transmission of personal data concerning you. The data will be provided by us in a structured, common and machine-readable format. The data can be sent either to yourself or to a person appointed by you.

We will provide you with the following data on request in accordance with Art. 20 para. 1 DSGVO:

    • data collected on the basis of express consent pursuant to Art. 6 Para. 1 lit. a DSGVO or Art. 9 Para. 2 lit. a DSGVO;

We will transfer the personal data directly to a responsible person of your choice as far as this is technically feasible. Please note that we are not allowed to transfer data that encroaches on the freedoms and rights of other persons in accordance with Art. 20 para. 4 DSGVO.

Right of appeal to the supervisory authority in accordance with Art. 77 Para. 1 DSGVO

If you suspect that your data is being processed unlawfully on our site, you can of course obtain judicial clarification of the problem at any time. In addition, every other legal possibility is open to you. Irrespective of this, you have the option of contacting a supervisory authority in accordance with Art. 77 Para. 1 DSGVO. You have the right of appeal pursuant to Art. 77 DSGVO in the EU member state of your place of residence, your place of work and/or the place of the alleged infringement, i.e. you can choose the supervisory authority to which you turn from the above-mentioned places. The supervisory authority with which the complaint was lodged will then inform you of the status and the results of your submission, including the possibility of a legal remedy in accordance with Art. 78 DSGVO.